PRIVACY POLICY

1. Ownership of Content and Intellectual Property

Panchali India holds the copyright to all content on this website, including but not limited to images, text, designs, logos, and graphics. Unless otherwise stated, all trademarks and intellectual property displayed on this website are owned by or licensed to Panchali India. Any unauthorized use of this content is strictly prohibited.

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2. Use of Website Content

You may not copy, reproduce, distribute, modify, republish, download, display, post, or transmit any part of this website without prior written consent from Panchali India. While we take every effort to ensure the accuracy of information presented, we do not guarantee that all content is free from errors. Product colours may vary slightly due to screen and display settings.

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3. Privacy Policy Overview

At Panchali India, protecting your personal information is a priority. This Privacy Policy outlines how we collect, use, and safeguard information from users of our website, including visitors who browse and registered users who place orders. By accessing or using our website, you agree to the terms outlined in this Privacy Policy and our Terms of Use.

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4. Information We Collect

Panchali India collects and stores information that you voluntarily provide while using our website. This may include basic personal details required to place an order or subscribe to our communications. When you browse our website, certain non-personal information such as IP address and browser details may be collected automatically for analytical purposes. We do not knowingly collect personal information from children.

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5. Providing Personal Information

Personal information such as your name, email address, contact number, and delivery address is collected only when you choose to provide it. This information is used solely to process orders, deliver products, and communicate with you regarding your purchases or queries. We may also share updates, offers, or important information related to Panchali India. You may opt out of such communications at any time.

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6. How We Use Your Information

All information collected on the Panchali India website is owned by us. We may use this data to:
• Process and fulfil orders
• Improve website performance and user experience
• Communicate updates, offers, or service-related information
• Analyze website traffic and customer preferences

To complete your order, limited personal information may be shared with trusted third parties such as logistics partners, payment gateways, and service providers strictly for fulfilment purposes.

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7. Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Panchali India does not sell, rent, or share customer information with third-party marketing agencies. However, personal information may be disclosed if required by law, legal proceedings, or government authorities. All payment transactions are processed through secure third-party payment gateways that comply with industry security standards and confidentiality agreements.

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8. Microsoft Clarity

We use Microsoft Clarity and Microsoft Advertising to understand how users interact with our website through analytics such as heatmaps and session recordings. This helps us improve website performance, security, and user experience. By using our website, you consent to the collection and use of this data by Panchali India and Microsoft. For more information, please refer to the Microsoft Privacy Statement.

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9. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: panchaliindiainfo@gmail.com
Phone: +91 82909 66387
Hours: Monday to Saturday, 10:00 AM – 6:00 PM